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Information Technology Outsourcing

Information resource center about information technology or IT outsourcing. Latest trends and developments in the IT Outsourcing industry, advantages and disadvantages, plus guide to countries and companies that offer IT and business processing outsourcing services.

What are Outsourced?

Outsourcing enables companies to focus on their core competencies. Companies can have the following needs outsource to technology companies or outsourcing service companies:

  1. Customer support or call centers.
  2. Business process outsourcing such as accounting, billing and collections.
  3. Telecommunications services and management.
  4. Fulfillment, CRM and inventory management.
  5. Technology hardware and software.

For example, USA companies are outsourcing software development needs to India and customer call center support to the Philippines. This is mainly done for economical reasons, as it is cheaper for these companies to have the service outsourced rather than done in-house.

Related Websites

This section features more information about IT Outsourcing.

Advantages and Disadvantages of Outsourcing
Learn more about the advantages and disadvantages of outsourcing a company's information technology system.