Philippine Call Centers

The Philippines is an ideal place for the call center business. It is a relatively peaceful country with a large supply of English speaking graduates. There are also excellent graduates in the field of computer engineering/science, business communications, and medicine.

Ambergris, Sykes and PeopleSupport are some of the well known Philippine call centers. Offices are scattered throughout the country such as Makati, Alabang, Angeles, and Cebu.

Services provided by these Philippine call centers include inbound customer service support, outbound telemarketing, and technical service product support (e.g. Cisco, Microsoft.)

Telecom cost in the Philippines is also relatively cheaper that other countries in Asia. This plus the relatively cheap cost of labor makes the Philippines an ideal location to outsource your call center needs.

Makati is the main financial district in the Philippines. Here you will find leading banks and financial institutions such as Deutsche Bank, BPI, Bank of America, Citibank, Mapfre, HSBC, Ayala Life, among others.

In fact, PeopleSupport, in conjunction with the Ayala Group, has it's own call center building in Makati. It is indeed a growing business sector.

And don't be misled by the Philippines being a third world country. In fact a lot of foreigners are completely surprised by the technology available in the country. In Makati you will find the offices of HP, Sun, Siemens, PLDT, etc. Take a visit and you will see that the Philippines is quite advanced in the use of technology. It is the texting (SMS) capital of the world.

So if you are looking for a call center, give the Philippines a try. With clients such as AOL and Microsoft, you can be sure of the quality that Philippines call centers can offer you.